Argh! Ma heid!

Evans Halshaw Renault - Aberdeen

Popped in last week to order some small parts;

2x 77 03 034 114 NUT
2X 77 05 090 537 BOLT HM10X125X54
4X 77 00 763 538 BOLT
4X 77 03 034 115 NUT
2X 77 03 032 144 NUT M12-10 ME
6X 77 05 046 010 WASHER FRT SUSP
2X 77 03 035 027 NUT
2x 77 03 002 116 SCREW M8-2
2x 77 03 620 031 SCREW CL
1x 77 03 602 071 BOLT SUBFRAME
1x 77 05 046 005 WASHER FRT/SUSPCL
2x 77 03 034 129 NUT SUBFRAME R19
2x 77 03 076 207 CLIP ENG FRAME CL
1x 77 03 053 478 WASHER
1x 77 03 602 072 SCREW M12X75 CL
1x 77 03 101 054 BOLT 10X70
1x 77 03 053 075 WASHER
1x 77 03 034 106 SEE7701417222 P10
4x 77 03 001 240 BOLT 8X35
4x 77 03 033 025 NUT FRT PIPE LE
1x 77 00 719 666 GASKET R/COVER
1x 77 00 795 964 STAY STEADY RH CL
1x 77 00 795 963 STAY STEADY LH CL

Last week:

Me: Hi, i'd like to order some parts for my car
Dude: Whats it for?
Me: A clio - heres this list (hands dialogies list over)
Dude: Aahhhh...err....have these all been checked? (confused look, despite the fact they're blatantly reno codes)
Me: Yes, they're spot on...when do you think they will they be here?
Dude: Umm...next week...err...ok, i'll maybe take a photocopy and order them?
Me: Ok (hands list over)
Dude: <Grunt>

At this point he disappearred off for 10 mins so i smell a rat and seriously doubt my stuff will arrive on time...

Today (over a week later):

Me: Hi, i had some parts on order.
Dude#2: <Stares at me>
Me: Its under the name Brown??
Dude#2: OK (disappears through the back for 10 mins then returns)
Dude#2: Not all the parts are here
Me: Ok, let me see what you've got
Dude#2: <produces a printout containing 4 items!>
Me: Err...think you're missing some bits there mate - i ordered about 70 parts!
Dude#2 OK (disappears through the back and after much rustling returns with and additional list)
Me: Yes??
Dude#2: <Stares at me>
Me: So what have you got and whats missing?
Dude#2: Ummm....
Me: What has arrived and what is still to come??
Dude#2: Err...come and have a look at the computer (takes me through)
Me: You're missing so stuff there!!
Dude#2: I'll need to get the boy through...

After an extended length of time the first guy a spoke to comes through relating that'll be another week as the remaining parts are coming from France!

Now i appreciate people have got to learn but, bar one young lad, there seems to be a proportion of clowns working in this place!

Will see what happens next week anyway...

next week they will tell you to pop over a week later
as the parts are now being manufactured in france :P

With this place i wouldn't be surprised!!

get your parts from autoparts ecosse in dundee...its a renault dealer on the kingsway.

the lads in there are well clued up...

Do they do mail order?

:lol:

doubt they do mail order....its no too far from aberdeen is it

100 miles or therabouts :(

Had similar experience with the Aberdeen lot - bunch of young lads who have no clue about what they are actually employed for. Even after giving them the correct codes it is pot luck if you get what you want.