Hi, I paid my renewal but am still restricted access :(
Hi, I paid my renewal but am still restricted access :(
Seems to be a lot of problems with memberships and subscriptions. At least help is given quickly to get it resolved, but it would be nice to get it running smoothly!
did u pay via the online subscription ?
It said auto renewal but my card details had expired so it failed the first time, so I changed the details, and it tried again a few days later automatically, but failed again. So I left it and the third time it went through on paypal.
its gone through and i can see your payment, but its not updating you automatic
I have access again, seems fine to me! :DOriginally Posted by northy
doneOriginally Posted by andyleep
Hi Northy. Do I need to do anything with mine? It says it failed to take the money via paypal but I don't see how as it is linked to both my bank account and a valid credit card as a backup payment method. Should I just go and pay for a single year or is it going to try again automatically over the next few days anyway? Cheers