Dear Sir (Gunner Gibson),
With reference to your recent e-mail concerning Kent Cams adjustable pullies.
‘Kent Cams’ value customer satisfaction and have a legal obligation with regard to the quality of our products, there can be many reasons for component failures within an engine and it would be inaccurate to assume that any given failure can be pinpointed via a few photos posted on a forum.
If yourself or any of your colleagues / friends have any problems with products purchased from Kent Performance Cams Ltd, we would request the return of the components and any ancillary components to allow for investigation into the failure.
With regard to the particular case of “2LIVE *name edited* I have twice requested he contact our office with his details to facilitate a collection of his supposedly faulty parts, unfortunately Mr Barrett prefers not to give us his address and the consequently the opportunity of investigating his failure.
I would suggest that you perhaps contact Mr Richard Northrop about our “poor service” rather than believe forum tittle tattle.
If you have any further questions regarding Kent Performance Cams Ltd please do not hesitate in contacting me.
A. D. J. Burns.
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Ok for those who have sustained failiures can you please email me with your address.. i am going to send out official statement forms and a proforma guide which you can follow.
I have the consulted various legal professionals at work and over at the courts. I have all the legislation in place and can confirm that anyone that have sustained a failiure due to the pullies will stand a great chance in court.
I will naturally assist all concerned.