renault parts direct

**Dunc** · 23-09-2011, 12:29

Originally Posted by JamieG

That's the case with fiat, I dread the calls I get for uno's, 126's and old ducato's. Even cinq's are turning the same way.

Tell me about it! I struggle with my Uno Turbo!

Dunc

**Wobba** · 23-09-2011, 13:27

Paul is away on holiday currently. I am sure he will respond when he is back. He is the only one with access to PM's on forums apparently.

**Vandella** · 25-09-2011, 11:46

never had any problems.. always been speedy and very helpful!

**FATBOY** · 30-09-2011, 17:00

18 days now and counting :(

**northy** · 30-09-2011, 18:10

I've never had a problem with them - they have been extremely helpfull!

They can not help parts being delayed - it would be the same at any dealership.

**FATBOY** · 30-09-2011, 21:40

yeah but there not keeping me in the loop! if i didnt mail them i would not have known at all?? and it doesnt state anywhere on there site that some items might be delayed. hope i get some recompense in some way, as there gonna lose my custom, but then again like all big places they dont give a toss.

**walters300** · 30-09-2011, 23:40

annoying I bet ,but my personal experience has been very good, I am thankful that parts are still available, dont worry they will get the bits to you as soon as they get them.

**FATBOY** · 04-10-2011, 19:20

still no joy. MOT ran out sunday, and im now booked in this saturday!

**FATBOY** · 13-10-2011, 19:07

32 days now!!! surely it doesnt take that long for some handbrake cables???

**andyleep** · 13-10-2011, 19:29

Try asking if they have a customer relations telephone number. Peugeot do, and if parts are taking ages to get hold of, a call from an unhappy customer seems to make the part appear magically after a couple of days, 99% of the time

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