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  1. #1
    Founder FATBOY's Avatar
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    renault parts direct

    anyone had any problems ordering from them in the past??? ive ordered a new pair of handbrake cables, and was told a 5-10 day back order, its gone past that now and now im being told they dont know when they will be in stock now??? fuming to say the least,,,, as its MOT time very soon... they also decided not to send the coolant, and was going to send that along with the handbrake cables when they came back in stock????.. not impressed
    CLIO WILLIAMS 0215

  2. #2
    Forum User schakal's Avatar
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    you are lucky mate , i could not even get a reply from them after enquiring for some bits through their website emailing system .

    Not impressed either tbh

  3. #3
    That's not good I've only ever had good dealings with them in the past & they've always responded to any email I've sent pretty quick as well

  4. #4
    Founder FATBOY's Avatar
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    well they have responded to my email which im greatful for, but i wish they could have let me know first instead of me mailing them. are hadbrake cables rare for the williams or something?? ive ordered from them in the past with no qualms whatsoever....
    CLIO WILLIAMS 0215

  5. #5
    Forum User theweekendhaslanded's Avatar
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    Just go to your local motor factors m8. I got a pair off the shelf at my local supplyer - fitted the same night, job done!!

  6. #6
    Founder FATBOY's Avatar
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    but are these like the clutch cable? always been told that OEM clutch cable is best. is that the case for the handbrake cables? also must admit the current cables have only been on about 2 years?? and not sure where they were sourced from when the car was serviced at the garage?
    CLIO WILLIAMS 0215

  7. #7
    Forum User theweekendhaslanded's Avatar
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    OEM stuff is best I suppose if your a 100% purist. I bought a clutch cable from our factors again off the shelf a few months back and that was fine too. Had no probs fitting etc etc. For me I use the car daily and at the end of the day its a cable so as long as it does its job I happy. :D

  8. #8
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    I've never had a problem with them, I normally just give paul the part numbers of what I want, pay over the phone and they arrive next day.
    Suppose the problem comes when Renault decide to cease production of items.

  9. #9
    Forum User zmaster2k's Avatar
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    ordered a few times never had an issue

  10. #10
    Ordering parts for older cars is a nightmare. Manufacturers on have to produce parts for 10years after the model is removed from there range - so usually means some parts are difficult to source once it gets into that range.

    That's the case with fiat, I dread the calls I get for uno's, 126's and old ducato's. Even cinq's are turning the same way.


 

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