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View Full Version : ** 26/09/2006 -- FORUM IS NOW BACK UP -- READ **



summeh
26-09-2006, 23:58
The forum is now back up and running.

It has been restored from a backup we had dated 27th June 2006.

So unfortunately any posts since then are gone for good. :(

It has been a right nightmare trying to restore it to the 27th June backup!

I don't quite know what happend myself, but it seems the site went down on the 20th September due to a server move, then came back up and the forum was missing posts between March 19th 2006 and present.

arj256
27-09-2006, 00:09
Cool that the site is back up and running :P
Shame that we have lost some posts, members projects have gone, spent ages doing mine :(
Lol looking at my avatar that is an old restore

Bayliss
27-09-2006, 00:13
so does that mean PM's will be missing aswell

summeh
27-09-2006, 00:14
yes everything since 27th june 2006.

pm's
posts
images
threads
new forums

Winston
27-09-2006, 01:03
Killer shizz

But welcome back!!!

Purple
27-09-2006, 01:50
It has been restored from a backup we had dated 27th June 2006. :shock:

I wonder who will win the world cup? :)

wavy
27-09-2006, 01:51
nice 1 atleast its back
the server company sucks :twisted:

bass_direct
27-09-2006, 01:52
Finallllllyy

MatBrown
27-09-2006, 02:10
Thank god!
I can finally go bed now, been a long week. :shock:



Mat.

MatBrown
27-09-2006, 02:15
yes everything since 27th june 2006.

pm's
posts
images
threads
new forums

We didn't lose the ****ing banner at the top though did we! :roll:



Mat.

seanofnp
27-09-2006, 07:38
Don't suppose i could get my "paid member" status back please? Only paid for it a month ago! lol :)

northy
27-09-2006, 07:43
About time williamsclio was online again.

Thanks Summeh for helping restore the database from march to June 06 buddy. Your a star.

Guys - last monday we were moved to a UK server. Totally unknown to me. I recieved a pm saying that we had a UK providor and thats the last i heard of it. Tryed to log in on wednesday evening and the forum was gone !

It appears that the forum copied across fine but the database where all the posts are kept was lost. No backups were made before the move either. :roll:

Im very uspet by this as ive lost all the records, paid user groups, smileys and members. I have records stored locally of who has paid what so leave it with me and i will get it set up again soon.

Lol at me only having 3 cars on my avatar :lol:

Thanks for bearing with us !

P.S if anyone knows of there posts, video clips, pictures or knowledge base information thats now missing and u have a copy - can you repost the information please.

Northy

2 live
27-09-2006, 07:56
bout fukkin time it was back up.

even had to use cs ;) lol

server change after uv got some compo off em mate methinks.

Zollo
27-09-2006, 07:59
Yeah, kick their asses Northy :x

pat_986
27-09-2006, 08:14
Yeah, so glad it is up again, really missed this site and your guys knowledge! .......See technical section :(

Craig
27-09-2006, 08:14
glad its back mate.

i would defo have a go at them, they have fuked up the sql transfer.

Martin
27-09-2006, 08:36
Thats pretty shite losing 4 months of the forum....compo then look for someone better! good to be back though

J o n
27-09-2006, 08:39
Northy, email me if you want a template for a cutting email to send to them, as this is completely unprofessional. Put in your complaints and I'll do the rest.

Daz.
27-09-2006, 09:17
Nooooooooo!

Daz0rz is back! lol

Stop everything and get me back to Daz. :lol:


I've been sat on my thumb for ages - I realised without this forum I don't actually have anything to do! :shock:

McPikie
27-09-2006, 09:27
Weeeeeee

Back up just in time for me to put my car up for sale :lol:

chris gt
27-09-2006, 09:30
yeah i had to re register but glad its back up and running again

TriO`
27-09-2006, 09:32
good stuff being back online but loosing all that stuff is a bitch...

can't believe that the hosts haven't made a more recent backup

Clio b
27-09-2006, 09:42
even i missed it and i'm not a regular anymore!!!

WOOHOO bout time!!! :D :lol:

stew
27-09-2006, 09:47
Great to be back.

Been seriously missing this place over the past week! :oops:

We've missed out on some good cadwell pics/vids and banter....

(bring it on!)

8)

Gav
27-09-2006, 09:52
yes everything since 27th june 2006.

pm's
posts
images
threads
new forums

We didn't lose the f***king banner at the top though did we! :roll:



Mat.

fpmsl :lol:

stan
27-09-2006, 10:07
yes everything since 27th june 2006.

pm's
posts
images
threads
new forums

We didn't lose the f***king banner at the top though did we! :roll:



Mat.

LOL

:D

J o n
27-09-2006, 10:09
Just as another note, if you have tried to log on and you cant then you will most likely need to create your user account again if it was created after the restore date and you will then need to notify Northy or another member of WC admin if you had a paid membership status (along with when you became a paid up member).

stan
27-09-2006, 10:13
post count has gone back to that date aswell? i think

northy
27-09-2006, 10:35
thanks for that jon.

If you cannot acsess the site can you reregister and send me a pm to let me know that your back on with your ORIGINAL USER NAME.

I have a record of all PAID members its the forum users i dont.

Post counts are just a small section of whats missing.

To give u some sort of idea - The only thing that was kept was the default williamsclio BLUE background and the avatars ](*,)

summeh
27-09-2006, 10:36
post count has gone back to that date aswell? i think

yes, read above message from me.

Purple
27-09-2006, 10:52
To give u some sort of idea - The only thing that was kept was the default williamsclio BLUE background and the avatars ](*,)
And Lord Bayliss, Bayliss, Bayliss, Bayliss winning number.

fasterthanjesus
27-09-2006, 10:56
i'd take the hosts to court.

i was forced to actually do some work whilst it was down.

J o n
27-09-2006, 11:40
FTJ, I have sent them an email with the clubs thoughts and issues on this, and without going into painstaking laborious detail I've basically informed them on their breach of contract in failing to provide the agreed service. Hopefully they wont just fob us off, otherwise legal advice will be the next step just to see where we stand. I think we are in a good position though, as from a logical standpoint it's unreasonable for them to be able to do this and not compensate us, otherwise they could arguably just take the clubs money and not actually host or do anything if they can do this.

Will wait and see though, I'm optimistic that they will start coming round to our way of thinking as I'm not going to be fobbed off with techy BS excuses and have insinuations that we could have helped prevent this. End of the day we are paying them to look after this so we dont have to.

nyk
27-09-2006, 11:43
who is it that is used to host the site?

summeh
27-09-2006, 12:24
To be honest, they will probably just say "Customers responsibility to keep backups".

Depends on what they advertise on their website, and the wording in their T&C's as to whether or not they are actually responsible for maintaining a backup, frequency of backups, and retention of backups.

HOWEVER, it is NOT the backup that is the issue of contention here:

As far as i'm aware (correct me if wrong northy), the site was moved to a new server. The host has failed to restore the account correctly. Probably because they are just a "reseller" and don't actually have direct access to the server.

When a host wants to move sites to different servers, it's quite easy, package up accounts, import on new server. For some reason everything went through, except for the LARGE phpbb database.

I expect the database failed to import, for excactly the same reason it failed when I tried to restore it... Timeout due to the size (over 100mb), which is to big for cpanel/phpmyadmin import.

If the host has the account package file they used to move to the new server, or the site still on the old server, I can restore the database from that, using ssh.

So perhaps contact the host and ask them...

MattyH16valver
27-09-2006, 12:34
Tis great its up and running again, shame about the lost posts! :shock:

nyk
27-09-2006, 12:34
It is a customers responsibility generally to back up their own info but the host should still have had a more recent restore point than 3 months ago.

It originally restored back to March last night so God only knows.

Seems to me someone didnt know what they were doing as the users database was corrupted from the error message diplayed, by importing/exporting to new server.

All said and done what has happened is really bad service and the down time was even worse. maybe we should all pay a but more membership to get a better host/ managed backup facility???

summeh
27-09-2006, 12:54
That depends on what they advertise, and their T&C's. It is just bad practice to not have anything more recent.

Deffo a better host ;)


It is a customers responsibility generally to back up their own info but the host should still have had a more recent restore point than 3 months ago.

It originally restored back to March last night so God only knows.

Seems to me someone didnt know what they were doing as the users database was corrupted from the error message diplayed, by importing/exporting to new server.

All said and done what has happened is really bad service and the down time was even worse. maybe we should all pay a but more membership to get a better host/ managed backup facility???

Purple
27-09-2006, 13:00
If I hear northy correctly, the hosting company also did not give advance notice of the DNS switch-over. The switchover itself should cause a typical service outage of 48 hours. This failing alone would have been enough for comercial businesses to seek damages. But, unfortunately, this being a non-commercial site; an explanation of events and some hosting freebies is the most I would expect (if any at all).

J o n
27-09-2006, 13:04
as Summeh says, it not the backups that are the issue, it's the fact everything was moved based on an email conversation he had with Northy a while ago and was not planned in the event that failure may occur. It's very very basic stuff, when you move a server you make a backup, it only has to be temporary... but this is obviously too much to ask.

northy
27-09-2006, 13:42
summeh i have asked for any files he has.

I always kept a backup of the forum as i have done for the last year and a half. but not knowing the full insides out i wasnt informed that there was a database file aswell. Safe in the knowledge my backup forum worked i loggon on to that wednesday to find my backup had suffered the same problem as this forum.

Apparently they share the same DB's :roll: I would expect a backup to of been made before any move started as a matter of course !

summeh
27-09-2006, 14:32
No backup before move... Very "Gung-ho" if you ask me.

Bayliss
27-09-2006, 16:20
To give u some sort of idea - The only thing that was kept was the default williamsclio BLUE background and the avatars ](*,)
And Lord Bayliss, Bayliss, Bayliss, Bayliss winning number.
excuse me i demand it is put back as it made me feel special

gunner no sarcastic comments please :lol:

northy
27-09-2006, 17:14
great present for our SECOND BIRTHDAY !

Bayliss
27-09-2006, 17:34
north can't get into premium members area now for some reason

stew
27-09-2006, 17:36
me 2!

:roll:

stew
27-09-2006, 17:37
ohh also i need my scotland area rep thingy back!

:wink:

northy
27-09-2006, 17:38
dont u roll them eyes son

there is no posts in there so your not missing anything. there is no paid member lists yet - as they have gone !

it will be a few days before the list is redone.

Bayliss
27-09-2006, 17:42
there is one post in there bcos i started it bcos i wanted to first to post in there so :P

northy
27-09-2006, 17:42
north can't get into premium members area now for some reason

[-X lol really heehee :wink:

J o n
27-09-2006, 17:50
christ... cant wait to see what's planned for the 3rd birthday... total loss of service? lol

FATBOY
27-09-2006, 18:53
would just like to say! thank you all the people that have waited for the forum to come back up and running! and keeping faith with us! and an even bigger thank you to summeh for helping us out so much and gettin us running again!!!!!

big hp
27-09-2006, 20:49
Its good to be back 8)

Amirclio
28-09-2006, 10:02
Glad its all sorted Northy!

J o n
28-09-2006, 10:53
yup, big thanks to Northy for getting it all back to some working order!

stew
28-09-2006, 11:54
8)

All the effort is much appreciated as always.

You know we love you! :P

steveos_16valver
28-09-2006, 23:20
good work boys!!

bass_direct
29-09-2006, 01:43
Northy I seemed to have lost the 'admin' status next to my name... can you restore it please.

Much appreciated. :)

FATBOY
29-09-2006, 07:31
was you admin before mate????

northy
29-09-2006, 07:45
Northy I seemed to have lost the 'admin' status next to my name... can you restore it please.

Much appreciated. :)

you can dream on pal :D

Maz
29-09-2006, 10:00
Good to see the forum back :D I have lost my member status too :oops:

Edit its back :wink: thank you

Tommyturbo
29-09-2006, 15:23
good to see it back up boys

1fast6
01-10-2006, 00:35
Glad it's back online but surely a mysql dump of the database would have been or is all that is required to restore it properly.

Then if php is timing out on the upload just get the host to change the POST_MAX_SIZE or UPLOAD_MAX_FILESIZE settings in php.ini

Failing that just get them to recreate it locally.

beerandy
03-10-2006, 00:28
testing testing.... i wonder what i was on about

beerandy
03-10-2006, 00:29
oh yer and i woudnt mind my paid user status back either

thanks

northy
03-10-2006, 07:55
Glad it's back online but surely a mysql dump of the database would have been or is all that is required to restore it properly.

Then if php is timing out on the upload just get the host to change the POST_MAX_SIZE or UPLOAD_MAX_FILESIZE settings in php.ini

Failing that just get them to recreate it locally.

the database was transfered but never fully checked, it was deleted when the rest of the homepage worked.

There was no backup left to revert to.